WHICH SHIPPING OPTIONS ARE AVAILABLE?
We offer a variety of shipping options which will be available to you upon checkout.
From the moment the order leaves our warehouse we will send you a text and email message with all your tracking and delivery details attached. All orders are processed Monday through Friday (Saturday is available but only where the service is available and has been selected), excluding Sunday and holidays.
MJB cannot be held responsible for unanticipated delivery delays beyond its control.
WHAT ARE THE SHIPPING FEES?
Shipping fees are calculated at check out based on weight and quantity as a guide.
WHERE DOES MJB SHIP TO?
MJB currently covers the United Kingdom and the following European Countries. For EU deliveries you may incur taxes on arrival of the product in your country. These taxes are the responsibility of the buyer and MJB has no control of these.
HOW CAN I TRACK MY ORDER?
MJB will send you several e-mails as well as by SMS if we hold a valid mobile number for you during the order process to keep you informed of the status of your purchase.
Please note that we provide tracking links found in the shipment confirmation e-mail and sms; we cannot give you this information over the phone or via email for security reasons.
You will receive a shipment confirmation e-mail with a tracking link in order to track your shipment. We will then e-mail a delivery confirmation once we receive notification from our couriers that your purchase has left the depot and also when your purchase has been delivered.
WHEN CAN I EXPECT DELIVERY OF MY ORDER?
The dates will be listed during checkout.
Please be aware that the dates provided are only estimates, and that your items may arrive sooner or later than anticipated; due to the bespoke nature of INKD whilst we always endeavour to deliver your product within the given delivery window upon order sometimes things outside of our control may delay this.